Customer Success Manager - Employment (30 h) wanted for Vienna location
What you can expect
- 1st and 2nd level B2B customer support
- Operation and maintenance of our ticket system/service desk
- Installation and commissioning of our software on the customer's server
- Support in the realisation of customer projects
- Technical documentation
- Close cooperation with our consulting and development department to realise customer requirements
What you bring with you
- IT training such as HTL, HAK-IT or comparable
- Very good knowledge of German and English
- 3 years of experience in customer service
- Team-orientated work and patience
- Good communication skills and a high level of personal responsibility
- Independent, structured and solution-oriented way of working
- Knowledge of working with web applications and database servers
- High stress resistance and willingness to learn
- Knowledge of project management
- Interest in human resources and labour law
What we offer you
- A challenging and responsible job - you'll never be bored with us
- Hybrid working model on a part-time basis
- Modern and multicultural working environment
- Social benefits (meal support, events)
- Flat hierarchies and short decision-making processes
- Mutual support and good communication within the team
- Salary from 2,146.00 euros depending on qualifications
We look forward to getting to know you!
Contact us at: helga.gruber@workflow.at
